MOZAIC Core for
Qualify leads faster, collect documents systematically, and track every referral source your pipeline depends on.
The Problem
Mortgage brokers depend on a network of referral partners — estate agents, solicitors, financial advisers. But lead attribution is guesswork. Document collection happens via email. Client application status is invisible.
Estate agents and solicitors send clients — but there is no system tracking which partners send the most, and which convert. Broker relationships are managed on trust alone.
Income proof, bank statements, payslips, ID — collected via email in no particular order. Cases stall when documents are missing. Lenders ask for resubmission.
A mortgage application takes weeks or months. Clients call repeatedly for updates. Brokers spend significant time on status calls that add no value to the process.
How it works
New client arrives from estate agent referral, solicitor, or direct search. Source is attributed. Lead enters qualification pipeline.
Lead moves through: Enquiry → Fact-find → DIP → Full application → Offer → Completion. Each stage has task prompts for the broker.
Client receives a secure portal. Broker requests specific documents at each stage. Client uploads directly. Nothing chased by email.
Monthly review of which referral partners generated the most cases, highest completion rates, and best average loan sizes. Broker knows where to invest relationship time.
Platform modules
Branded public page. Services, lender panel overview, contact and enquiry form.
Full pipeline from first enquiry through to completion. Task prompts at each stage.
Private link per client. Application stage visible. Documents submitted securely.
Request income proof, ID, bank statements. Clients upload directly. Full audit trail.
Track every estate agent, solicitor, and IFA referral. Measure by volume, completion, and value.
Publish mortgage guides for clients — affordability calculators, process timelines, glossary.
Notify referral partners and past clients of rate changes, product updates, and market conditions.
Track and record introducer arrangements. Commission pipeline with payout records.
GDPR-aware by design
EU data residency
Full audit trail
We are selecting early access partners in this vertical. Tell us about your firm and we will be in touch within 48 hours.
